ServiceNow, Inc（NOW）の決算・業績分析
ServiceNow, Incの2025年有価証券報告書をAI分析。売上高$13.3B(+20.9%)。営業利益$1.8B。Information Technology。
目次
ServiceNow, Incの2025年度 業績サマリー
ServiceNow, Inc（証券コード: NOW）の2025年度決算・業績分析。売上高は$13.3B（前年比+20.9%）。営業利益は$1.8B（前年比+33.7%）。純利益は$1.7B（前年比+22.7%）。有価証券報告書を基に、業績変化の要因・リスク・見通し・セグメント構成を AI が分析しました。
ServiceNow, Incの2024年度 注目ポイント
※ 直近の2025年度XBRLデータは取込済みですが、AI分析は2024年度の10-Kを対象としています。
- ServiceNow achieved $7.2B in FY2024 revenue (+22.9% YoY) and $325M net income (+41.3% YoY), driven by AI-enhanced workflow automation (XBRL).
- Gross margin of 78.3% and operating income of $355M (+38.1% YoY) reflect strong cost efficiency and subscription model scalability (XBRL).
- 5-year revenue CAGR of 28.0% underscores sustained growth, with FY2025 revenue projected at $9.0B (Historical Time Series).
ServiceNow, Incの売上高変化の要因
- •FY2024 revenue of $7.2B reflects 22.9% YoY growth, with historical growth accelerating from $2.6B in FY2020 to $9.0B projected in FY2025. Revenue drivers include the subscription model for workflow automation and AI-enhanced solutions. Segment-specific revenue data is not disclosed in the XBRL or 10-K (N/A).
ServiceNow, Incの営業利益変化の要因
- •Gross profit of $5.7B (78.3% margin) and operating income of $355M (+38.1% YoY) highlight efficient scaling. Net income of $325M (+41.3% YoY) and EBITDA of $788M (10.9% of revenue) demonstrate strong profitability. Operating margin of 4.9% and net margin of 4.5% remain consistent with prior years (XBRL).
ServiceNow, Incの事業リスクと対応
Data regulations may restrict platform optimization (10-K).
Failure to innovate could harm competitive position (10-K).
Challenges in international market expansion (10-K).
AI integration risks (operational, legal, ethical) (10-K).
Reliance on partners for revenue (10-K).
Compliance with data privacy laws, AI regulations, and export controls (10-K).
ServiceNow, Incの事業内容
ServiceNow operates a cloud-based platform (Now Platform) to digitize enterprise workflows, generating revenue through subscription-based services for workflow automation and AI-enhanced solutions like Now Assist. Key offerings include Technology Workflows (IT automation), Customer and Industry Workflows (customer experience), Employee Workflows (employee services), and Creator Workflows (custom automation). The company serves over 85% of the Fortune 500 and nearly 60% of the Global 2000, with no significant customer concentration. Competitive advantages include AI integration, agentic AI capabilities, and a unified architecture with a single data model (10-K).
ServiceNow, IncのAI業績分析レポート（2024年度）
ServiceNow, Inc. (NOW) FY2024 Annual Report Analysis
Highlights
Business Overview
ServiceNow provides a cloud-based platform (Now Platform) to digitize enterprise workflows, generating revenue through subscription-based services for workflow automation and AI-enhanced solutions like Now Assist. Key offerings include Technology Workflows (IT automation), Customer and Industry Workflows (customer experience), Employee Workflows (employee services), and Creator Workflows (custom automation). The company serves over 85% of the Fortune 500 and nearly 60% of the Global 2000, with no significant customer concentration. Competitive advantages include AI integration, agentic AI capabilities, and a unified architecture with a single data model (10-K).
Revenue Analysis
FY2024 revenue of $7.2B reflects 22.9% YoY growth, with historical growth accelerating from $2.6B in FY2020 to $9.0B projected in FY2025. Revenue drivers include the subscription model for workflow automation and AI-enhanced solutions. Segment-specific revenue data is not disclosed in the XBRL or 10-K (N/A).
Profitability Analysis
Gross profit of $5.7B (78.3% margin) and operating income of $355M (+38.1% YoY) highlight efficient scaling. Net income of $325M (+41.3% YoY) and EBITDA of $788M (10.9% of revenue) demonstrate strong profitability. Operating margin of 4.9% and net margin of 4.5% remain consistent with prior years (XBRL).
Balance Sheet Analysis
Total assets of $17.4B and equity of $3.7B (21.2% equity ratio) indicate moderate leverage (D/E ratio 2.64x). Liquidity is supported by $1.5B in cash. ROE of 8.8%, ROA of 1.9%, and ROIC of 2.8% reflect capital efficiency (XBRL).
Cash Flow Analysis
Operating cash flow of $2.7B and free cash flow (FCF) of $2.2B ($2.7B OCF - $550M CapEx) demonstrate strong cash generation. Investing cash flow of -$2.6B reflects capital expenditures, while financing cash flow of -$344M includes no share repurchases (XBRL).
Working Capital Analysis
Receivables days of 103 and payables days of 29 indicate a cash conversion cycle (CCC) of 74 days. Asset turnover of 0.42x suggests moderate efficiency in asset utilization (XBRL).
Risks
Outlook
N/A. Management guidance and forward-looking trends are not explicitly disclosed in the 10-K (10-K).
Historical Time Series
| Metric | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|
| Revenue | 2.6B | 3.5B | 4.5B | 5.9B | 7.2B | 9.0B |
| Operating Income | -42M | 42M | 199M | 257M | 355M | 762M |
| Net Income | -27M | 627M | 119M | 230M | 325M | 1.7B |
| Total Assets | 6.0B | 8.7B | 10.8B | 13.3B | 17.4B | 20.4B |
| Total Equity | 779M | 1.1B | 2.1B | 2.8B | 3.7B | 5.0B |
| Operating Cash Flow | 811M | 1.2B | 1.8B | 2.2B | 2.7B | 3.4B |
Information Technologyの企業一覧
ServiceNow, Incと同じ「Information Technology」セクターの企業